“To do business in such a way that it turns our customers into our best salespeople”. That’s the Ivey Lane mission statement. We want to start with the end in mind, work everything else backward to accomplish a single goal: making you happy. It’s a simple concept with profound implications because it’s at the heart of what we aim to accomplish day after day.
But it takes more than heart to deliver an exceptional experience. As you know, an organization is only as good as its people. Our team members are the brain, the muscle, and the bone that make it all happen. If you choose to do business with us, you will get to know some of the remarkable Ivey Lane team members along the way. From the first person you talk to on the phone to the installation and follow-up, we believe you’ll see a difference. You can start by taking a look at the Team Bios page. Visit with the front office staff but also take some time to learn about some of the unsung heroes who make it all happen. Most of our shop and install people have been doing this work for decades; they are experienced and dedicated to their craft. They are not only very good at what they do, but they are also outstanding human beings who I am very grateful to work with day in and day out.
We understand that you have many choices in choosing your countertops. We aren’t the largest fabricator, nor the one who markets and promotes the most. We are the company who has been doing this in this area the longest, but that in itself shouldn’t be the reason for choosing Ivey Lane.
We want people to choose Ivey Lane because they value the way we do business. We want them to see value in not just our products, but also our experience, knowledge, and service. We want them to be confident in our commitment to helping them find the stone, the quartz, the marble, porcelain or the quartzite that fits their space and their personality. Because it’s not about how smart we are; it’s about making you happy. That’s what we want Ivey Lane to be known for- how much we care about you and the experience you have from start to finish.
Thanks for stopping by our website. I hope you find it helpful as you research your options. However a website can only take you so far. I invite you to give us a call to discuss your important project. We would be delighted to answer your questions and have the opportunity to earn your business.
Blessings,
Pete Lane
President
Ivey Lane Inc.